Refund & Return Policy

At Activated Apparel, we want you to love your hoodie. If you're not completely satisfied with your purchase, we're here to help.

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, undamaged, and in their original condition with tags attached.

Refunds

Once your return is received and inspected, we will notify you of its approval. Approved refunds will be issued to your original payment method within 5–10 business days. Your bank or payment provider may take additional time to post the refund.

Original shipping fees are non-refundable unless the return is due to our error or required by law.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect hoodie, please contact us within 7 days of delivery with your order number and photos of the issue. We'll work to make it right with a replacement or refund at no additional cost.

Final Sale Items

Clearance and items marked "Final Sale" cannot be returned or exchanged for a change of mind or size preference. This does not affect your rights regarding defective or incorrect products.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Contact Us

To request a return or exchange, please contact us through our website with your order number and reason for the return. Please wait for return instructions before sending your item back.

Thank you for shopping with Activated Apparel. Stay Activated.

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

Shipping Policy

At Activated Apparel, we're committed to getting your order to you as quickly and safely as possible.

Processing & Delivery

Please allow up to 14 calendar days (2 weeks) for your order to arrive after your purchase is placed.

Delivery times may vary depending on your location, shipping carrier, and unexpected delays.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email.

Shipping Delays

We do our best to deliver orders on time. However, unexpected delays may occur due to weather, holidays, or shipping carrier issues.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase. Incorrect or incomplete shipping information may cause delivery delays.

Questions About Your Order?

If you have any questions about your shipment, please contact us through our website with your order number. Our team will be happy to assist you.

Thank you for supporting Activated Apparel. Stay Activated.